Terms of service

Last Updated: September 25, 2026

Welcome to PRACOVA.

These Terms of Service ("Terms") govern your access to and use of the PRACOVA website and your purchase and use of PRACOVA digital products, including Excel templates, spreadsheets, business tools, software applications, offline applications, calculators, dashboards, and other downloadable digital products.

By accessing our website or purchasing a product from PRACOVA, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

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1. About PRACOVA

PRACOVA is a digital products brand operated by SOFTECH LTD, a company registered in the United Kingdom.

PRACOVA provides digital products designed for productivity, business management, planning, analysis, organization, and related purposes.

Our products may include:

• Excel templates
• Spreadsheet tools
• Business dashboards
• Business management applications
• Offline software applications
• Planning tools
• Calculators
• Reports and business utilities
• Documentation and guides
• Other digital products offered through our website

2. Digital Products

All products sold through PRACOVA are digital products unless explicitly stated otherwise.

No physical product will be shipped.

Depending on the product, delivery may include:

• ZIP files
• Excel files
• PDF documents
• HTML applications
• JavaScript applications
• Other software files
• Documentation
• Templates
• Supporting files

Product descriptions identify the principal features, functionality, compatibility requirements, and included files where applicable.

PRACOVA does not guarantee functionality that is not expressly described on the applicable product page.

3. Product Compatibility

Before purchasing a product, you are responsible for reviewing its product description and stated system requirements.

Some products may require:

• Microsoft Excel
• A modern web browser
• Windows, macOS, or Linux
• A compatible device
• Specific spreadsheet features

Compatibility information provided on the product page forms part of the product description.

We recommend reviewing the stated requirements before completing your purchase.

4. Offline Applications

Some PRACOVA products are designed to operate locally and offline.

These applications may store information in your browser, local device storage, IndexedDB, or other local storage mechanisms.

Unless specifically stated otherwise, offline applications:

• Do not provide cloud synchronization
• Do not provide automatic server backups
• Do not provide multi-device synchronization
• Do not require a user account
• Do not provide automatic online data recovery
• Do not transmit locally stored business data to PRACOVA

Where a product provides an export or backup feature, we strongly recommend creating regular backups.

5. Product Updates

PRACOVA may release updates, improvements, bug fixes, security updates, or new versions of products.

Unless otherwise stated on the applicable product page, a purchase provides access to the version specified at the time of purchase.

PRACOVA may provide updates to previously purchased products at its discretion. We do not guarantee that every future version, feature, or update will be provided free of charge.

6. License

When you purchase a PRACOVA digital product, you receive a limited, non-exclusive, non-transferable license to use the product for your own personal or internal business purposes.

You may:

• Download the product
• Install or open the product on devices you own or control
• Use the product for your personal or business activities
• Make reasonable backup copies for your own use

You may not:

• Resell the original product
• Redistribute the original files
• Upload the product to file-sharing websites
• Publish the product for public download
• Share the original product files commercially
• Give the original product files to third parties as a standalone product
• Claim the product or its underlying content as your own
• Repackage and sell the product as your own digital product
• Remove copyright or ownership notices where applicable
• Use the product or its underlying content to create and sell a substantially similar competing digital product

7. Business Use

You may use PRACOVA products in your own business.

For example, you may use a PRACOVA spreadsheet or application to:

• Track business finances
• Manage customers
• Plan inventory
• Analyze profitability
• Manage projects
• Organize business information
• Prepare internal reports

Purchasing a PRACOVA product does not transfer ownership of the underlying template, application, source code, design, documentation, or intellectual property to you.

8. Intellectual Property

All PRACOVA products, including but not limited to:

• Software
• Source code
• Templates
• Spreadsheets
• Formulas
• Designs
• Graphics
• Documentation
• Text
• Logos
• Branding
• User interfaces
• Product concepts
• Product documentation

are owned by or licensed to PRACOVA and are protected by applicable intellectual property laws.

Your purchase grants you a license to use the product. It does not transfer ownership of the intellectual property.

9. Prices and Payments

Product prices are displayed on the PRACOVA website before purchase.

Prices may change at any time. A price change will not affect an order that has already been completed.

Any applicable taxes, VAT, or other charges will be handled according to the applicable checkout and tax requirements.

10. Digital Delivery

After a successful purchase, your digital product may be delivered through the download system used by PRACOVA and/or its payment or e-commerce platform.

You are responsible for providing an accurate email address where email delivery is used.

11. Refunds and Consumer Rights

PRACOVA sells digital content, and customers may have different legal rights depending on their location and circumstances.

Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded or limited.

For customers in the United Kingdom, applicable consumer law provides statutory protections concerning digital content, including requirements relating to satisfactory quality, fitness for a particular purpose where applicable, and conformity with the description.

Where digital content is supplied immediately after purchase, applicable law may require the customer to expressly request immediate supply and acknowledge the relevant effect on the statutory cancellation right.

Where applicable, PRACOVA will provide the required notices and confirmations during the checkout process.

If you believe a product is defective, materially different from its description, or otherwise does not conform to applicable statutory requirements, please contact:

support@pracova.com

Please include your order number and a description of the issue.

Nothing in this section affects your statutory rights.

12. No Guarantee of Business Results

PRACOVA products are tools intended to assist with business, productivity, planning, organization, and analysis.

They do not guarantee:

• Increased revenue
• Increased profit
• Business growth
• Customer acquisition
• Investment returns
• Financial savings
• Business success
• Specific operational results

Any examples, calculations, demonstrations, or sample data shown on our website are provided for illustration unless expressly stated otherwise.

13. Financial and Business Information

Some PRACOVA products may include financial calculations, dashboards, forecasts, profitability calculations, budgeting tools, or other business-related information.

These products are provided as business tools and are not financial, accounting, tax, legal, investment, or professional advice.

You are responsible for reviewing calculations and determining whether a product is appropriate for your circumstances.

Where tax calculations or financial reports are provided, they may not reflect the laws, tax rates, accounting standards, or requirements applicable to your jurisdiction.

14. User Data

For offline applications, information entered by you may be stored locally on your device or in your browser.

PRACOVA does not automatically receive locally stored business data unless the particular product expressly states otherwise.

You are responsible for:

• Protecting your device
• Protecting your browser profile
• Creating backups
• Maintaining access to your files
• Protecting sensitive business information

For information about personal data collected through the PRACOVA website, please refer to our Privacy Policy.

15. Prohibited Use

You agree not to use PRACOVA products or services to:

• Violate applicable laws
• Infringe intellectual property rights
• Distribute unauthorized copies of PRACOVA products
• Circumvent licensing restrictions
• Reverse engineer products where prohibited by applicable law
• Operate unlawful activities
• Upload malicious code or content to PRACOVA systems
• Attempt unauthorized access to PRACOVA systems

16. Website Availability

We aim to keep the PRACOVA website available and operational, but we do not guarantee uninterrupted availability.

The website may occasionally be unavailable because of:

• Maintenance
• Technical problems
• Hosting issues
• Security incidents
• Third-party service interruptions
• Circumstances beyond our reasonable control

17. Third-Party Services

PRACOVA may use third-party services for purposes such as:

• Payment processing
• Digital product delivery
• Website hosting
• Analytics
• Customer communication

Third-party services may have their own terms and privacy policies.

Your use of those services may be subject to their respective terms.

18. Limitation of Liability

To the maximum extent permitted by applicable law, PRACOVA will not be responsible for indirect, incidental, special, or consequential losses arising from the use of a product.

This may include loss of:

• Profits
• Revenue
• Business opportunities
• Data
• Business interruption

However, nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in these Terms limits or excludes statutory consumer rights that cannot legally be limited or excluded.

19. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last Updated" date at the top of this page.

The updated Terms will apply from the date they are published, subject to applicable law.

20. Governing Law

These Terms are governed by the laws of England and Wales, unless applicable consumer protection laws in your country require otherwise.

Nothing in these Terms prevents a consumer from relying on mandatory consumer protection rights available in their country of residence.

21. Contact Us

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Last Updated: September 25, 2026